Aqret Accounting and Consultancy Services Limited (Aqret Accounting) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  By visiting our website you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Aqret Accounting and Consultancy Services Limited, The Vista Centre, 50 Salisbury Road, Hounslow, Middlesex, TW4 6JQ.

GDPR Statement of Intent

As a business Aqret Accounting is working through the impact and implications of the General Data Protection Regulations (GDPR) for our internal staff, clients and prospects.  We are working through the ICO 12-point plan to ensure compliance.  We see this as an opportunity to review the way we collect, store, process and safeguard personal data.  This is to ensure that we (and our clients) are marketing in a way that complies with the GDPR.

Legal Basis for Processing Data

We collect data on your behalf so that we are able to provide the necessary services to comply with any data required by the government departments.

What data we collect

You may give us information about you by filling in forms on our website, using social media, corresponding with us by phone, email, post or otherwise.  The personal data we collect from you includes (but is not necessarily limited to):

  • your personal name and address
  • your business name and address
  • your email address
  • your phone or mobile number
  • your date of birth

Why we need it

We use Google Analytics software to collect information about how you use our website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit on our site.
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site

What we do with your data

We also collect data in order to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email alerts
  • measure or understand the effectiveness of advertising we serve to you and others to deliver relevant services to you
  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them
  • make suggestions and recommendations to you and other users of our site about content, or services that may interest you or them

Disclosure of your information

We may share your information (including personal data) with selected third parties including:

  • business partners, suppliers and sub-contractors for the performance of any contract we enter with them or you
  • analytics and search engine providers that assist us in the improvement and optimisation of our site
  • In the event that we sell or buy any business or assets, the prospective seller or buyer of such business or assets
  • Parties to whom we are under a duty to disclose or share your personal data to comply with any legal obligation or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or whom we disclose or share data in order to protect the rights, property or safety of Aqret Accounting, our customers or others.  This includes exchanging information with other companies and organisations for the purpose of credit risk reduction, fraud prevention and other crimes.

We will not:

  • sell or rent your data to third parties
  • share your data with third parties for marketing purposes

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes set out in this document
  • the law requires us to

In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.

Your personal data may, throughout the course of its processing, be transferred to our third-party servers.  Where this is the case, all appropriate technical and legal safeguards will be put in place strict procedures and security features to try to prevent unauthorised access.  Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

  • information about how your personal data is processed
  • a copy of that personal data
  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • raise an objection about how your personal data is processed
  • request that your personal data is erased if there is no longer a justification for it
  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with our Data Protection Officer at

Changes to this policy

We may change this privacy policy. In that case, we will post the latest updated version on this page. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, we will take reasonable steps to let you know.

Contact us or make a complaint

Contact the Data Protection Officer (DPO) if you:

  • have any questions about anything in this document
  • think that your personal data has been misused or mishandled

Data Protection Officer
The Vista Centre
50 Salisbury Road
Hounslow, Middlesex

You can also make a complaint to the Information Commissioner, who is an independent regulator.
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm